Privacy Policy
PLATFORM Golf (“PLATFORM Golf,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
PLATFORM Golf is a golf technology company dedicated to transforming the off-course golf experience through patented, fully integrated training and simulation solutions. Our products integrate with leading golf simulators and technologies, delivering accurate and playable solutions for putting, green reading, and uneven lies indoors.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.
1. Who We Are (Data Controller)
For the purposes of the General Data Protection Regulation (“GDPR”), PLATFORM Golf is the data controller of your personal information.
- Company Name: PLATFORM Golf
- Address: 120 Hawley St., Binghamton, NY 13901
- Email: info@platformgolf.com
2. What Information We Collect
We may collect the following categories of personal information:
- Contact information: name and email address
- Inquiry information: information you submit through contact forms or inquiries
- Technical data (if you opt in to cookies): IP address, browser type, device information, pages visited, and website usage data via cookies or similar technologies
We do not intentionally collect sensitive personal data. We do not knowingly collect information from minors under the age of 18. If you believe we have collected such information, please contact us at info@platformgolf.com.
3. How We Collect Information
We collect information when you:
- Subscribe to our newsletter
- Complete a contact form
- Communicate with us by email
- Browse our website (through cookies and similar technologies, if you opt in)
4. How We Use Your Information
We use your information to:
- Send newsletters and updates when you opt in
- Respond to requests, inquiries, or messages submitted through our website
- Improve our website and user experience
- Maintain website security and prevent fraud
5. Legal Bases for Processing (GDPR)
We process personal information under the following legal bases:
- Consent: when you opt in to receive marketing emails or newsletters
- Legitimate interests: to respond to inquiries, communicate with potential customers, and operate and improve our website
- Legal obligation: where we must retain information to comply with legal or regulatory requirements
Where we rely on consent, you may withdraw it at any time by emailing info@platformgolf.com.
6. Marketing Communications
If you subscribe to our newsletter, we may send periodic updates and marketing communications.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Emailing info@platformgolf.com
Unsubscribing will not affect processing of information related to prior inquiries or other non-marketing communications.
7. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes described above:
- Newsletter subscriptions: retained until you unsubscribe or withdraw consent
- Contact or inquiry submissions: retained as long as reasonably necessary to respond and maintain records
- Legal or regulatory retention: certain information may be retained longer if required by law
8. Sharing Your Information (Third-Party Processors)
We use trusted third-party platforms to help operate our website and communications, including:
- Mailchimp (newsletter sign-ups and email communications)
- HubSpot (contact form management and CRM functionality)
- WordPress (website hosting and form functionality)
- Netsuite (cloud-based financial system)
These providers process personal information on our behalf and are required to protect it and use it only according to our instructions.
We do not sell your personal information.
9. International Data Transfers
Some third-party processors may process personal information outside the European Economic Area (EEA), including in the United States.
When personal information is transferred internationally, we rely on safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or other lawful mechanisms to protect your data.
10. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and understand user behavior.
Cookies may collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
We request your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings or our cookie banner.
11. Your Rights Under GDPR
If you are located in the EEA or UK, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise these rights, contact info@platformgolf.com.
12. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or alteration.
However, complete security on the internet cannot be guaranteed. Please exercise caution when providing personal information online.