Privacy Policy
PLATFORM Golf (“PLATFORM Golf,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
PLATFORM Golf is a golf technology company dedicated to transforming the off-course golf experience through patented, fully integrated training and simulation solutions. Our products integrate with leading golf simulators and technologies, delivering accurate and playable solutions for putting, green reading, and uneven lies indoors.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.
1. Who We Are (Data Controller)
For the purposes of the General Data Protection Regulation (“GDPR”), PLATFORM Golf is the data controller of your personal information.
- Company Name: PLATFORM Golf
- Address: 120 Hawley St., Binghamton, NY 13901
- Email: info@platformgolf.com
2. What Information We Collect
We may collect the following categories of personal information:
- Contact information: name and email address
- Inquiry information: information you submit through contact forms or inquiries
- Technical data (if you opt in to cookies): IP address, browser type, device information, pages visited, and website usage data via cookies or similar technologies
We do not intentionally collect sensitive personal data. We do not knowingly collect information from minors under the age of 18. If you believe we have collected such information, please contact us at info@platformgolf.com.
| Category | Examples | Purpose of Collection |
|---|---|---|
| Individual Identifiers | Contact information, such as first and last name, email address, phone number, mailing address, account name. |
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| Demographic Information | Such as age, profession, and region. |
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| Internet or Network Activity (if you opt in to cookies) | Such as IP address, browser type, device information, pages visited, and website usage data. |
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| Inquiry Information | Information submitted through contact forms, messages sent to us by email. |
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3. How We Collect Information
We collect information when you:
- Subscribe to our newsletter
- Complete a contact form
- Communicate with us by email
- Browse our website (through cookies and similar technologies, if you opt in)
4. How We Use Your Information
We use your information to:
- Send newsletters and updates when you opt in
- Respond to requests, inquiries, or messages submitted through our website
- Improve our website and user experience
- Maintain website security and prevent fraud
5. Legal Bases for Processing (GDPR)
We process personal information under the following legal bases:
- Consent: when you opt in to receive marketing emails or newsletters
- Legitimate interests: to respond to inquiries, communicate with potential customers, and operate and improve our website
- Legal obligation: where we must retain information to comply with legal or regulatory requirements
Where we rely on consent, you may withdraw it at any time by emailing info@platformgolf.com.
6. Marketing Communications
If you subscribe to our newsletter, we may send periodic updates and marketing communications.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Emailing info@platformgolf.com
Unsubscribing will not affect processing of information related to prior inquiries or other non-marketing communications.
To opt-out of all marketing please email privacy@platformgolf.com
7. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes described above:
- Newsletter subscriptions: retained until you unsubscribe or withdraw consent
- Contact or inquiry submissions: retained as long as reasonably necessary to respond and maintain records
- Legal or regulatory retention: certain information may be retained longer if required by law
8. Sharing Your Information (Third-Party Processors)
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising or targeted advertising purposes.
We may share personal information with the following categories of third parties for the business purposes described in this Privacy Policy:
Service Providers. We use trusted third-party platforms that process personal information on our behalf, including:
- Mailchimp: newsletter sign-ups and email communications
- HubSpot: contact form management and CRM functionality
- WordPress: website hosting and form functionality
- Netsuite: cloud-based financial system
These providers act as service providers or data processors under applicable law. They are contractually required to protect your personal information and use it only according to our instructions.
Legal Compliance. We may disclose personal information to law enforcement or government authorities if required by law or in response to valid legal process.
Business Transfers. If PLATFORM Golf is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
9. International Data Transfers
Some third-party processors may process personal information outside the European Economic Area (EEA), including in the United States.
When personal information is transferred internationally, we rely on safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or other lawful mechanisms to protect your data.
10. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and understand user behavior.
Cookies may collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
We request your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings or our cookie banner.
11. Your Rights Under GDPR
Depending on where you live, you may have some or all of the following rights regarding your personal information. To exercise any of these rights, contact us at info@platformgolf.com. We will respond within 45 days.
Right to know / access: Request confirmation of whether we process your personal information and receive a copy of it, including in a portable format.
Right to correct: Request that we correct inaccurate or incomplete personal information.
Right to delete: Request that we delete your personal information, subject to certain legal exceptions.
Right to restrict or object: Request that we restrict processing of your personal information or object to processing based on our legitimate interests (EEA/UK residents).
Right to data portability: Receive your personal information in a structured, machine-readable format (EEA/UK residents).
Right to opt out of sale or sharing: Opt out of the sale of your personal information or its use for targeted advertising. PLATFORM Golf does not currently sell or share personal information for these purposes.
Right of non-discrimination: You will not be penalized for exercising your privacy rights.
Right to withdraw consent: Where we rely on consent to process your information, you may withdraw it at any time by emailing info@platformgolf.com or clicking the unsubscribe link in any marketing email.
Right to lodge a complaint: EEA and UK residents may lodge a complaint with their local data protection authority. California residents may contact the California Privacy Protection Agency.
12. Data Security
Web Tracking Technologies
In addition to cookies, we may use various tracking technologies such as pixels, software development kits, and web beacons to enhance your experience, analyze site performance, and improve the effectiveness of our services. The information gathered with these technologies includes data that in some jurisdictions could be considered personal information or sensitive personal information, as well as anonymized non-personal information. These technologies work together to collect, process, and sometimes disclose information about your online activities. All such information is collected in real time as one accesses and navigates all areas of our site and is transmitted in real time to our third-party aggregators, advertisers and analytics providers.
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or alteration.
However, complete security on the internet cannot be guaranteed. Please exercise caution when providing personal information online.
13. Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following rights. To exercise any of these rights, contact us at info@platformgolf.com.
Request to Know. You have the right to request that PLATFORM Golf confirm whether we process personal information about you and disclose: the categories of personal information we have collected; the categories of sources from which it was collected; our business or commercial purpose for collecting it; and the categories of third parties with whom we have shared it.
Request to Access. You have the right to request access to your personal information, including in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity.
Request to Correct. If your personal information is incorrect or incomplete, you have the right to request that we correct it.
Request to Delete. You may request that we delete your personal information. We will honor deletion requests as required by law, but note that we may need to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.